Velvente is committed to ensuring our website is accessible to everyone, regardless of ability or disability.
Our Commitment
We believe skincare information and products should be accessible to all customers. We're continuously working to improve the accessibility of our website and are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
What We've Done
✓ Mobile-responsive design (works on all devices)
✓ Keyboard navigation support (use Tab to navigate)
✓ Alt text on all product images
✓ High contrast text for readability
✓ Readable font sizes and spacing
✓ Video captions (where applicable)
✓ Simple, clear language throughout
✓ Accessible forms with proper labels
✓ Skip-to-content links for screen readers
Supported Technologies
Our website is tested and compatible with:
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard-only navigation
- Zoom up to 200%
- High contrast mode
- Voice control softwareKnown Accessibility Issues
We're aware of the following limitations and are working to improve them:
[If you have known issues, list them here, e.g.:
- Embedded videos may not have captions in some older content
- Some PDF downloads may not be fully accessible (we're converting these)]
If you notice an accessibility issue we haven't listed, please let us know.
How to Request Accommodations
If you experience accessibility barriers on our website, we're here to help.
**Contact us:**
- Email: webmaster@velvente.com
Please include:
- What you're trying to do
- What barrier you're experiencing
- How we can help
We'll respond within 1 business day.
Feedback & Continuous Improvement
We take accessibility seriously. If you have feedback—whether it's praise for something we got right or suggestions for improvement—we want to hear it.
Email: webmaster@velvente.com
Subject: Website Accessibility Feedback
Your feedback helps us improve.
Questions?
If you have questions about our accessibility practices, contact us at:
- Email: webmaster@velvente.com
Our Commitment Moving Forward
Accessibility isn't a one-time fix. We're committed to:
- Regular accessibility audits
- Continuous improvement
- Training our team on accessibility best practices
- Staying updated on WCAG and ADA standards
Everyone deserves access to skincare information and products. We're here to make that happen.